Cancellation & Refund Policy

Last Updated:28 Oct 2023

1. Overview

This Cancellation & Refund Policy governs all payments made to Alfido Tech for digital services including internships, assessments, certificate processing, verification, and related administrative services.

2. Nature of Services

Alfido Tech primarily offers digital and service-based offerings. Once a service is initiated, accessed, or processed, resources are allocated and administrative actions begin. Therefore, most services are non-cancellable and non-refundable.

3. Eligible Refund Cases

Refunds may be considered only under the following limited circumstances:

• Duplicate or accidental payment for the same service
• Payment deducted but transaction failed due to a verified technical error
• Service not initiated due to a confirmed system issue from Alfido Tech

4. Non-Refundable Cases

Refunds will not be issued under the following circumstances:

• Internship, assessment, or training already started or accessed
• Internship completed or partially completed
• Assessment (MCQ or task-based) already attempted
• Certificates already generated, issued, or made available
• Verification or administrative processing already initiated
• User dissatisfaction with results, performance, or outcomes
• Change of mind after successful payment

5. Refund Request Process

To request a refund, users must contact us within 7 days of the transaction date by emailing: support@alfidotech.com

The request must include:

• Full Name
• Registered Email Address
• Transaction ID
• Payment Date
• Clear reason for the refund request

6. Refund Review & Processing

All refund requests are subject to internal review and verification. If approved, refunds will be processed within 7–10 business days via the original payment method. Processing timelines may vary depending on banks or payment gateways.

7. Payment Method

Approved refunds will be credited to the original payment method only. Cash refunds or alternative payment methods are not supported.

8. Internship & Certificate Disclaimer

Alfido Tech internships are learning and skill-development programs. Any fee charged is strictly for assessment, certification processing, verification, and administrative purposes only.

Fees do not guarantee employment, placement, academic credits, or government-recognized qualifications.

9. Policy Updates

Alfido Tech reserves the right to modify or update this policy at any time. Continued use of services constitutes acceptance of the updated policy.

10. Contact

For cancellation or refund-related queries, please contact:
📧 support@alfidotech.com